Privacy Policy

Last Updated: 04/05/2025

1. Introduction

Smoutlet FZ-LLC ("we", "our", or "us") is committed to protecting your personal data and respecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website www.essemoutlet.com, in accordance with the UAE's Personal Data Protection Law (PDPL).

2. Information We Collect

We may collect and process the following personal data:

• Personal Identification Information: Name, email address, phone number, shipping address.

• Payment Information: Billing address, payment method details.

• Account Information: Username, password.

• Usage Data: IP address, browser type, pages visited, time and date of visits.

3. How We Use Your Information

We use your personal data to:

• Process and fulfill your orders.

• Communicate with you regarding your purchases and inquiries.

• Provide customer support.

• Send promotional materials, if you have opted in.

• Improve our website and services.

4. Legal Basis for Processing

Our processing of your personal data is based on:

• Consent: Where you have given clear consent for processing.

• Contractual Necessity: To fulfill a contract with you.

• Legal Obligations: To comply with legal requirements.

• Legitimate Interests: For our legitimate business interests, provided your rights do not override these interests.

5. Data Sharing and Disclosure

We may share your information with:

• Service Providers: Third-party vendors assisting in payment processing, shipping, and marketing.

• Legal Authorities: When required by law or to protect our rights.

We ensure that any third parties with whom we share your data are obligated to protect your information and comply with applicable data protection laws.

6. International Data Transfers

If we transfer your personal data outside the UAE, we will ensure that the recipient country has adequate data protection laws or that appropriate safeguards are in place, as stipulated by the PDPL.

7. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

8. Your Rights

Under the PDPL, you have the right to:

• Access your personal data.

• Request correction or deletion of your data.

• Object to or restrict processing.

• Withdraw consent at any time.

• Lodge a complaint with the UAE Data Office.

To exercise these rights, please contact us at Info@essemoutlet.com

9. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

10. Data Protection Officer

If required under the PDPL, we will appoint a Data Protection Officer (DPO) responsible for overseeing our data protection strategy and implementation. Contact details for the DPO will be provided upon appointment.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Smoutlet FZ-LLC